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Frequently Asked Questions (FAQs)
Is the gel compatible with most beauty devices?
Is the gel compatible with most beauty devices?
The water-based texture pairs beautifully with a wide range of microcurrent, RF, EMS, and ultrasonic tools. Its smooth slip creates a comfortable surface that supports steady, effortless movement during any ritual.
Does the gel dry sticky or leave residue afterward?
Does the gel dry sticky or leave residue afterward?
The formula stays light and cushiony while in use, then rinses away cleanly without any tacky feel. Each session ends with skin that feels fresh and unburdened.
Can it be used on both the face and body?
Can it be used on both the face and body?
Yes, the gel is versatile enough for facial and body rituals, depending on the tool being used. Its gentle slip helps create a consistent, comfortable feel across different areas.
Does it dry quickly while using a device?
Does it dry quickly while using a device?
The gel stays smooth long enough for steady, unhurried passes with most devices. If an area begins to feel dry, a small additional amount easily restores the glide.
Can it be used with multiple devices in one routine?
Can it be used with multiple devices in one routine?
Yes, the versatile texture transitions seamlessly between different tools, making it easy to complete multi-step rituals with a single product. This keeps routines streamlined and clutter-free.
What is Zelyria’s shipping policy?
What is Zelyria’s shipping policy?
Order Processing Deadline: 5:00 PM EST (New York Time) Orders submitted by 5:00 PM EST on weekdays (Monday through Friday) receive same-day processing. Orders submitted after this time or during weekends begin processing on the following business day.
Preparation Period: 1-2 Business Days (Monday - Friday) Orders require 1–2 business days for fulfillment preparation before shipment.
Shipping Duration: 6-8 Business Days (Monday - Friday) After dispatch, packages typically arrive within 6-8 business days based on destination.
Expected Delivery Timeframe: 7-10 Business Days The majority of orders reach their destination within 7-10 business days from purchase date.
Feel free to contact us at: info@zelyria.com or +13042454855.
What is Zelyria’s return and exchange policy?
What is Zelyria’s return and exchange policy?
Returns Accepted: 30 Days from Delivery Return requests may be initiated within 30 days following the arrival date of the order.
Exchanges Accepted: Size, Color, or Product
Exchange requests may be initiated for alternative sizes, colors, or products within the standard return timeframe.
Feel free to contact us at: info@zelyria.com or +13042454855.