Shipping policy
At Zelyria, we want every step of your shopping journey to be simple and stress free including shipping. We offer free shipping on all orders within the United States and the United Kingdom.
Shipping Locations
- This shipping policy applies to all orders shipped within the United States and the United Kingdom.
Delivery Times
- Order Cutoff: Orders placed by 5:00 PM EST (Monday–Friday) are processed the same day. Orders placed after this time will be handled the following business day.
- Processing Time: Please allow 1–2 business days (Monday–Friday) for your order to be prepared and shipped.
- Transit Time: Once shipped, your order typically arrives within 6–8 business days.
- Estimated Delivery Window: Most orders are delivered within 7–10 business days from the date of purchase.
Carrier Services
We work with trusted carriers to ensure safe and timely delivery:
- USPS
- UPS
- FedEx
- DHL
- Royal Mail
- Evri
- DPD
Shipping Costs
- Free Shipping: All orders within the United States and the United Kingdom qualify for free shipping, with no minimum order requirement.
Delivery Support
- If your package is delayed, lost, or arrives with any issues, please reach out to our customer support team. We’ll work quickly to resolve the problem and make sure your order gets to you.
Tracking Your Order
- Once your order has shipped, you’ll receive an email with a tracking number so you can follow your package every step of the way on our Order Tracking page.
Need Help?
Check out our FAQs page or contact our customer service team.
Contact Information:
Store Name: Zelyria
Address: 216 Grant Ave, Morgantown, WV 26505, USA
Email: info@zelyria.com
Phone: +13042454855
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)